Hd
Helpdesk support
Tickets handled inside your existing helpdesk.
The outsourced support menu
Technical support services
We provide support services using commonly used mediums — helpdesk, live chat and email support. Real 24x7 human support with customized service options to choose from.
- Channels
- all
- Coverage
- 24x7
- Mode
- custom
Ticket workflow · L1 → L3
SLA-trackedThe full support spectrum
Custom solutions to meet your requirements.
We provide custom solutions specifically designed to give you assurance and peace of mind when opting for our services.
Lc
Live chat support
24x7 chat across pre-sales, billing, technical.
Em
Email support
Branded mailbox handling for inbound queries.
Sm
Server management
Pair tech support with full server management.
Mi
Data migration
Move customers between hosts without disruption.
Si
Scripts installation
Install and configure third-party / open-source apps.
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