KPI dashboard
Tickets, response, resolution, CSAT, server health — at a glance.
Key-performance-indicator dashboard. Organise your data all in one place — My Reports — and add new reports easily. Mobile app for on-the-go access.
First response
11m
▼ 14% vs prev
Resolution
2.1h
▼ 9% vs prev
CSAT
4.7
/ 5 · n=412
Volume
1,284
tickets · 7d
Tickets by category · 7d
utc
ReportsTool capabilities
ReportsTool ingests metrics from your hosting, panel, helpdesk and monitoring systems and produces dashboards your CFO would happily read.
Tickets, response, resolution, CSAT, server health — at a glance.
Save report templates; rerun with one click.
No-code configuration; pull metrics from your sources.
Brand it. Share it with customers under your own name.
iOS and Android; multilingual support.
Weekly / monthly digests to stakeholders.
The mobile app
The ReportsTool app delivers a real-time dashboard, one-click reporting, and multilingual support so your global team can stay aligned wherever they are.
First response
11m
▼ 14% vs prev
Resolution
2.1h
▼ 9% vs prev
CSAT
4.7
/ 5 · n=412
Volume
1,284
tickets · 7d
Tickets by category · 7d
utc
FAQ
Native connectors for major helpdesks/panels, plus webhook + API ingestion.
SaaS by default; on-prem available for enterprise.
Per-seat pricing with volume discounts. Talk to us for a quote.
Related
Ready to get started?
Affordable, transparent pricing — no setup fees, no commitments. Cancel anytime. Our team is online 24x7 and ready to onboard you within hours.
Tell us your stack and ticket volume — we’ll respond within one business day with a tailored plan.
Avg response
< 15m
Uptime SLA
99.99%
Years
15+
Servers
10k+