Pr
Pre-sales chat
Convert prospects in real time; reduce abandonment on pricing pages.
Pre-sales · billing · L1 tech
Live Chat support in your tone
24x7 chat coverage with CRM integrations and QA review. Pre-sales conversion lifts when prospects don't wait — and your in-house team gets to focus on shipping.
- Channel
- chat
- Coverage
- 24x7
- CSAT
- 4.7/5
Live chat · in-app preview
demoU
Hi — my SSL renewal failed and the site is showing an error.
Hi! I’m on it. Pulling your domain now — give me 60 seconds. Can you confirm the spelling?
A
U
example.com — same as the contact email.
Got it. Let’s Encrypt rate-limited. Switching to AutoSSL via cPanel and pushing renewal — ~2 min.
A
✓ Cert installed. example.com is live with HTTPS.
A
Live chat done right
Conversational, fast, on-brand.
Our chat agents read your style guide, learn your product, and close conversations the way your founders would.
Bi
Billing & account
Subscription changes, invoices, refunds, account access.
L1
Tier-1 technical
Common technical questions handled; complex ones escalated cleanly.
Cr
CRM integrations
Conversations land in your CRM with the right tags and ownership.
Qa
QA & transcripts
Every transcript reviewed; tone, accuracy, and outcomes scored.
Re
Reporting
CSAT, conversion, response time, top topics — weekly digest.
Tools we work with
Your stack, not ours.
Intercom, Drift, Zendesk Chat, LiveChat, Help Scout, Tawk.to, Crisp, native widgets — we adapt. We can also bring our own platform if you don't have one yet.
- CRM-native handover — Salesforce, HubSpot, Pipedrive, etc.
- Routing & assignment — pre-sales chats to one queue, support to another.
- Multi-language — English, Spanish, French, German, Hindi available.
- Mobile-friendly — our agents handle mobile chat traffic with the same UX care.
Ticket workflow · L1 → L3
SLA-trackedFAQ
Common questions
Average chat response time?+
Under 30 seconds for first response, 24x7.
Can we A/B test scripts?+
Yes — controlled experiments with clear KPIs (CSAT, conversion, AHT).
Do you also do voice / phone support?+
Phone is available on a project basis; chat & tickets are our primary channels.
Ready to get started?
Sign up for the Live Chat Support Plan plan today.
Affordable, transparent pricing — no setup fees, no commitments. Cancel anytime. Our team is online 24x7 and ready to onboard you within hours.
- ✓No setup fees
- ✓Cancel anytime
- ✓24x7x365 coverage
- ✓Onboarding under 72h